Posted Date : December 13,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-29899
Government Authority located in South Carolina; USA based organization looking for expert vendor for managed, premises-based or hosted open sip unified telecommunications system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide managed, premises-based or hosted open sip unified telecommunications system.
- provide a voice processing and call processing (voicemail, automated attendant, UC) system that is easy to use for both callers and staff
- the telephones should provide the means for call coverage positions and other selected telephones to observe if other staff is currently on the telephone
- provide the means to easily take a call back should it have been transferred to a phone that does not answer
- ability to integrate a mobile telephone with a user’s desk telephone
- capability to permit calls to be transferred to outside telephone numbers
- ability to permit someone to place a call on hold (in orbit or call park) and allow it to be retrieved from any other telephone.
- callers reaching an automated attendant greeting must be able to dial an extension, access a dial by name directory or leave a message in a department voice mailbox
- send did number for 911 calls and notify district office and location that a 911 call has been placed and indicated extension that placed the call
- minimum of 8 port fax servers for inbound and outgoing faxes.
(2) A vendor pre-proposal meeting will be held on January 9, 2020.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 14,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-29899
Government Authority located in South Carolina; USA based organization looking for expert vendor for managed, premises-based or hosted open sip unified telecommunications system.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide managed, premises-based or hosted open sip unified telecommunications system.
- provide a voice processing and call processing (voicemail, automated attendant, UC) system that is easy to use for both callers and staff
- the telephones should provide the means for call coverage positions and other selected telephones to observe if other staff is currently on the telephone
- provide the means to easily take a call back should it have been transferred to a phone that does not answer
- ability to integrate a mobile telephone with a user’s desk telephone
- capability to permit calls to be transferred to outside telephone numbers
- ability to permit someone to place a call on hold (in orbit or call park) and allow it to be retrieved from any other telephone.
- callers reaching an automated attendant greeting must be able to dial an extension, access a dial by name directory or leave a message in a department voice mailbox
- send did number for 911 calls and notify district office and location that a 911 call has been placed and indicated extension that placed the call
- minimum of 8 port fax servers for inbound and outgoing faxes.
(2) A vendor pre-proposal meeting will be held on January 9, 2020.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 14,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$